Frequently Asked Questions

Authentic 100% 7A Virgin Human Hair will last 1-2 years. Please remember that the hair will last all this time only with the proper care. Constant heat styling, coloring, and improper care will significantly shorten the life span of the hair.

Yes! This hair can be bleached or dyed to any color.

Our virgin hair is premium quality and has never been chemically treated. It can therefore handle the coloring process very well. We HIGHLY recommend consulting a Professional Colorist if you wish to color your new hair.

DO YOUR RESEARCH and ensure that your Professional Colorist is using a good quality dying product/technique. As low quality dye products over process and damage the hair. Note we do offer coloring services for a fee.

The answer is YES you can. It is very important that you use a quality heat protectant on your hair. Your hair is 100% pure human hair so it can become heat damaged just as your own hair would. Also, with curly/wavy hair you risk the chance that your curl pattern will not return after applying excessive heat to your hair repeatedly just as your natural hair would respond. If you continually apply heat to your hair, you will begin to train your hair to be straight. Our suggestion is; if you want curly hair, then wear your Virgin hair curly. If you prefer to wear your hair straight or wavy, then the wavy textures will be best for you since they offer the most versatility.

2 Bundles of hair : 10″ – 16″.
3 Bundles of hair : 18″ – 24″
4 Bundles or more of hair : 26″ – 32″

Single drawn virgin hair is made up of hairs of all different lengths as it grows naturally on the head. The cuticles are intact and these pieces look very natural.

Double drawn hair is sorted so that all the hairs in a weft are within one or two inches in length, this is sorted so that all of the strands are of the exact same length. This is the most expensive grade of hair because of the care that is required and the time it takes to sort the hair so meticulously and carefully.

Co-washing means washing your virgin hair with CONDITIONER and NOT SHAMPOO! Co-washing consists of washing the virgin hair with a MOISTURIZING conditioner. You get the best results co-washing virgin curly/wavy hair because it brings out the natural wave pattern.

The photos that we provide are shown to give an idea of what your Vixen Hair will look like. The hair has not been chemically altered or colored so the hair color will vary from natural off black to light brown with variations in between. Although they will be similar, each bundle will be unique in regard to its wave/curl pattern and texture.

For security measures, Paypal is used as our official checkout option. You do not need to open a Paypal account to checkout as Paypal accepts all major credit cards.

Simply click “checkout with Paypal” but when arriving on paypal page, click “Use credit card. If you would like to pay using Email Money Transfer or Western Union please contact us.

Please allow 2-8 business days to receive your order. Most items are delivered within 3-5 days in the US and Canada. Custom orders do take longer, it may take 2-3 weeks to receive custom wigs and custom bundles take 5-6 days before they are shipped. If there are holidays, shipping times may take slightly longer.

You will receive an email with your tracking number announcing that your order has been shipped.

We will accept returns within 8 days of initial receipt via usps for online purchases. All returns will be made minus the effective cost and will be made within 72 hours of receipt.

We do do not accept returns or exchanges of unbundled hair or hair that has been tampered with. Please read our full Return Policy here.

If you are a wholesaler and would need to buy in bulk please contact us directly.

If you have any inquires before making your order; Please contact us by email or BBM pin 59C99D84 or add us to WhatsApp 16479286249.

If the texture of the hair you want is not available on our shop page, as long as we offer that origin hair, if it’s available, we can offer it to you. Please contact us.